Anne Ilagan

Anne Ilagan serves as the Vice President and Human Capital Relationship Manager at Maybank, bringing with her over a decade of expertise in Service Quality and Training. Known for her results-oriented approach, Ilagan has demostrated proficiency in service quality program development and implementation. Her skills extend to training design, needs analysis, and ROI projection, solidifying her reputation in people development. Additionally, Ilagan's experience in Call Center Quality Assurance Analysis and her commendable communication skills—verbal, written, and interpersonal—underscore her ability to build strong rapport and function effectively as a team player.