Karen Perez, as the Director and Head of HR COE at Shopee, brings over 14 years of comprehensive experience in eCommerce and supply chain management. Her specialties encompass a wide array of areas including product and content, E2E Payment Cycle and Fraud Systems, Order Fulfillment, Logistics Operations, and Customer Service. A fervent advocate for continuous improvement and a data-driven culture, Perez's proactive and versatile nature equips her to evolve alongside the company.