Convin, an AI-driven conversation intelligence platform, has raised $6.5 million in Series A funding. The funds will fuel the expansion of Convin’s core team and distribution efforts.
- About Convin: Founded in 2021 by Ashish Santhalia, Bharat Patidar, Atul Shree, and Durgesh Choudary, Convin offers AI tools for sales, support, and collections teams to enhance customer interactions.
- Funding Overview: The round was led by India Quotient, with new investor JSW Ventures joining alongside existing supporters Kalaari Capital, Titan Capital, Sparrow Capital, and 9Unicorns.
- Company Growth: The company has seen a threefold growth in the past year and now works with over 80 clients, including major names like Reliance Nippon, Titan, and LazyPay.
- Advanced AI Technology: The platform leverages Convin’s proprietary AI model, Convin LLM, which has 7 billion parameters and supports over 35 languages, including 23 Indic languages, tailored for Indian contact centers.
Convin’s growth and advanced technology make it a significant player in optimizing customer interactions across various industries.
