Contact Information

160 Robinson Rd, #14-04
Sit Rd, SBF Center, Singapore 068914

Fluid Topics, a digital platform for automated customer service, has secured a €15M Series B round from Kennet Partners.

  • Platform Features: The platform consolidates product knowledge including technical documentation, datasets, and marketing material, and delivers tailored information to users through algorithms.
  • Technology Integration: This offering aligns with the capabilities of Generative AI, which enhances interactions between users and data retrieval systems through natural language processing.
  • Expansion Plans: Fluid Topics plans to leverage Generative AI more extensively after successful pilots and expand into the US market, where it currently conducts 60% of its business.
  • Investor Support: Kennet Partners, a growth equity investor with offices in California and London, will support Fluid Topics in expanding its network among potential American clients and establish a dedicated team in the US.
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